Thank you for choosing Siddhivinayak Trophies & Gifts for your trophy needs. We take pride in providing high-quality custom and readymade trophies to our customers. However, we understand that there may be occasions when you need to return or exchange a product. Our returns and refund policy is designed to be fair and transparent, ensuring a smooth experience for all our valued customers.
Shipping: Product will be delivered within 4-5 days.
Returns
Readymade Trophies
Currently we Don’t accept returns for trophies except if the trophies are damaged or not as promised. In the event of a defective or damaged trophy , pls contact our executive within 2 working days of recieving your order.
Refunds
Once your return is received and inspected, we will send you an email notification to inform you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 7 days.
Please note that shipping and handling charges are non-refundable, and you will be responsible for the return shipping costs unless the return is due to a defect or damage.
Exchanges
If you need to exchange a product for a different size, style, or design, please contact our Executive within 2 days to arrange for an exchange. Exchanges are subject to product availability, and additional charges may apply for any price differences.
Exchange/Replacement will be delivered within 3-4 days.
Contact Us
If you have any questions about our returns and refund policy or need assistance with a return or exchange, please don’t hesitate to contact our executives – ganesh@siddhivinayaktrophies.com
